Introduction to Digital Marketing
Northern School of Marketing: Short Course 8:
Course Description
Introduction to Digital Marketing is your gateway to understanding how business works in the digital age. This foundation course is designed for adult learners, professionals, students, and anyone looking to gain up-to-date digital marketing skills, whether you’re new to marketing or building upon traditional knowledge. You’ll explore key platforms, tools, and tactics that shape customer journeys in today’s connected world.
Digital marketing is the engine behind modern business growth—encompassing everything from websites, search engines, and social media to email, mobile apps, and analytics. This practical, step-by-step course reveals the full scope of digital marketing, comparing it with traditional approaches, and highlighting how brands build relationships, drive results, and adapt to changing customer behaviour online. Through short videos, case studies, hands-on challenges, and expert guidance, you’ll develop real skills for the real world.
Learning Objectives
By the end of this course, you will be able to:
- Define digital marketing and explain its scope across channels, platforms, and customer touchpoints.
- Compare online and offline marketing channels, understanding when and how to use each for maximum impact.
- Identify core digital channels (websites, SEO, social media, email, mobile) and describe their role in connecting brands with customers.
- Map the modern customer journey and design seamless digital experiences that turn clicks into loyal customers.
- Understand the importance of content across channels and how to adapt messaging for different platforms.
- Set and track key performance indicators (KPIs)Â for digital campaigns, focusing on results that grow your business.
- Utilize automation tools to save time, reduce errors, and scale your marketing efforts efficiently.
- Apply analytics tools to measure success, learn from data, and make smarter decisions for future campaigns.
- Adapt traditional marketing skills for the digital landscape, blending creativity with data-driven strategies to stay relevant.
Is This Course For You?
This course is ideal for:
- Beginners and career switchers wanting a comprehensive introduction to digital marketing.
- Traditional marketers who need to expand their skill set for online channels.
- Entrepreneurs and business owners ready to build their brand in the digital economy.
- Students and graduates aiming to start or accelerate a career in modern marketing.
- Anyone in sales, communications, or customer service looking to understand digital’s influence on customer relationships.
- Learners progressing from earlier courses who want to deepen their technical, tactical, and analytical marketing skills.
How This Course Fits Into the Learning Pathway
Introduction to Digital Marketing is positioned as a starting point—or a crucial update—in your broader marketing learning journey. It prepares you for more specialized courses like Understanding Your Customer, Building a Brand that Connects, and Creating Value Through the Marketing Mix, providing you with the essential digital toolkit and mindset needed for success in every marketing discipline.
Course Structure
The course is organized into three core modules, each broken down into dynamic, focused lessons:
Module | Focus Area | Key Activities |
---|---|---|
Module 1 | What is Digital Marketing? | Microlearning videos, channel mapping, case studies, reflection challenges |
Module 2 | Channels and the Customer Journey | SEO, email, and social basics, journey mapping, content workshops |
Module 3 | Tools and Metrics for Digital Success | KPIs, automation, analytics, campaign experiments, performance reviews |
Each lesson features:
- Microlearning video:Â Engaging intros to core concepts.
- Long-form article:Â Real-world stories, expert explanations, and tactical how-tos.
- Practical worksheets:Â Map digital channels, build journeys, set KPIs.
- Resource toolkits:Â Channel guides, analytics checklists, campaign planning templates.
- Assessments:Â Interactive quizzes and creative challenges to reinforce and apply your learning.
Approach and Outcomes
You’ll build fluency in the digital marketing tools and techniques used by today’s most successful brands. Expect a mix of theory, practice, and personal reflection—so you finish the course ready to create, launch, and measure effective digital marketing campaigns, or confidently progress to more advanced topics.
Welcome to Digital Marketing—let’s launch your journey into the future of business!