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Introduction to Digital Marketing

Learning Objectives

By the end of this course, you will be able to:

  • Define digital marketing and explain its scope across channels, platforms, and customer touchpoints.
  • Compare online and offline marketing channels, understanding when and how to use each for maximum impact.
  • Identify core digital channels (websites, SEO, social media, email, mobile) and describe their role in connecting brands with customers.
  • Map the modern customer journey and design seamless digital experiences that turn clicks into loyal customers.
  • Understand the importance of content across channels and how to adapt messaging for different platforms.
  • Set and track key performance indicators (KPIs) for digital campaigns, focusing on results that grow your business.
  • Utilize automation tools to save time, reduce errors, and scale your marketing efforts efficiently.
  • Apply analytics tools to measure success, learn from data, and make smarter decisions for future campaigns.
  • Adapt traditional marketing skills for the digital landscape, blending creativity with data-driven strategies to stay relevant.

Is This Course For You?

This course is ideal for:

  • Beginners and career switchers wanting a comprehensive introduction to digital marketing.
  • Traditional marketers who need to expand their skill set for online channels.
  • Entrepreneurs and business owners ready to build their brand in the digital economy.
  • Students and graduates aiming to start or accelerate a career in modern marketing.
  • Anyone in sales, communications, or customer service looking to understand digital’s influence on customer relationships.
  • Learners progressing from earlier courses who want to deepen their technical, tactical, and analytical marketing skills.

How This Course Fits Into the Learning Pathway

Introduction to Digital Marketing is positioned as a starting point—or a crucial update—in your broader marketing learning journey. It prepares you for more specialized courses like Understanding Your CustomerBuilding a Brand that Connects, and Creating Value Through the Marketing Mix, providing you with the essential digital toolkit and mindset needed for success in every marketing discipline.

Course Structure

The course is organized into three core modules, each broken down into dynamic, focused lessons:

ModuleFocus AreaKey Activities
Module 1What is Digital Marketing?Microlearning videos, channel mapping, case studies, reflection challenges
Module 2Channels and the Customer JourneySEO, email, and social basics, journey mapping, content workshops
Module 3Tools and Metrics for Digital SuccessKPIs, automation, analytics, campaign experiments, performance reviews

Each lesson features:

  • Microlearning video: Engaging intros to core concepts.
  • Long-form article: Real-world stories, expert explanations, and tactical how-tos.
  • Practical worksheets: Map digital channels, build journeys, set KPIs.
  • Resource toolkits: Channel guides, analytics checklists, campaign planning templates.
  • Assessments: Interactive quizzes and creative challenges to reinforce and apply your learning.

Approach and Outcomes

You’ll build fluency in the digital marketing tools and techniques used by today’s most successful brands. Expect a mix of theory, practice, and personal reflection—so you finish the course ready to create, launch, and measure effective digital marketing campaigns, or confidently progress to more advanced topics.

Course Content

Module 1: What Is Digital Marketing? 3 Lessons
Module 2: Channels and Journeys 3 Lessons
Module 3: Digital Tools and Metrics 3 Lessons