TERMS AND CONDITIONS OF MEMBERSHIP AND WEBSITE USE
The Northern School of Marketing Ltd
Company Number: 16519903
Registered Address: Unit 5, Harley Court, Sopwith Close, Stockton-on-Tees, TS18 3TT
1. Definitions
1.1 In these Terms and Conditions:
- “Company” refers to The Northern School of Marketing Ltd.
- “User”, “Member”, “You” means any individual, organisation or entity accessing the Website or subscribing to any Membership or Service.
- “Website” refers to the domain and all subdomains, content, and resources provided under The Northern School of Marketing Ltd.
- “Services” includes all digital courses, training materials, resources, events, tools, and any other content or support provided through the Website.
- “Membership” (also referred to as “Monthly Learning Access” at the point of purchase) means a rolling monthly subscription that provides access to the Company’s educational platform and Services.
2. Acceptance of Terms
2.1 These Terms form a legally binding agreement between you and the Company. By accessing the Website or purchasing Monthly Learning Access (Membership), you confirm that you have read, understood and agree to be bound by these Terms and Conditions.
2.2 If you do not agree to these Terms, you must not use the Website or purchase any Services.
3. Membership and Payment
3.1 Membership, referred to as Monthly Learning Access at checkout, is a rolling monthly subscription priced at £37.00 per month (excluding VAT), unless otherwise stated in a promotional offer.
3.2 Payment is due in advance and renews automatically each calendar month unless cancelled in accordance with Clause 7.
3.3 Payments must be made by debit/credit card or another authorised payment method. Failure to pay may result in restricted access or termination of Membership.
3.4 The Company reserves the right to revise pricing with no less than thirty (30) days’ notice via email or notice on the Website.
4. Access and Use
4.1 Upon payment, Members gain personal access to the relevant digital content, learning resources, and tools associated with their Monthly Learning Access level.
4.2 All accounts are single-user only. Sharing login details or granting access to third parties is strictly prohibited and may lead to immediate termination without refund.
4.3 The Company reserves the right to update, withdraw, or modify Services at any time without liability for loss of access to particular features or resources.
5. Intellectual Property
5.1 All content, course materials, graphics, branding, logos, and digital assets on the Website are the intellectual property of the Company or its licensors and are protected by applicable copyright and trademark laws.
5.2 No materials may be copied, reproduced, shared, distributed, republished, or exploited commercially without the Company’s written permission.
6. Disclaimer and Limitation of Liability
6.1 All Services are provided for educational purposes only. While every effort is made to ensure accuracy, the Company does not guarantee that all content will be complete or up to date.
6.2 To the fullest extent permitted by law, the Company accepts no liability for any indirect or consequential loss or damage arising from the use or inability to use the Website or Services.
6.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.
7. Cancellation and Termination
7.1 You may cancel your Monthly Learning Access at any time via your online account or by contacting the Company in writing.
7.2 Cancellations take effect at the end of the current billing cycle. Access will continue until that date, after which it will cease. No refunds will be issued for unused time within a billing period.
7.3 The Company may suspend or terminate your access at its sole discretion if you breach these Terms or misuse the Services.
8. Refund Policy
8.1 In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to cancel your purchase of Monthly Learning Access within fourteen (14) days of the transaction for a full refund—provided you have not accessed the platform or used any Services.
8.2 By logging in to the platform or accessing any digital content during this 14-day period, you confirm that you waive your statutory right to cancel and request a refund.
8.3 To cancel during the 14-day period, you must contact the Company in writing and refrain from logging in or using any Services.
8.4 Beyond the 14-day cooling-off period, Membership fees are non-refundable. If a technical fault prevents access for more than seven (7) working days and cannot be resolved, the Company may consider a partial refund at its discretion.
9. Data Protection and Privacy
9.1 The Company complies with all UK data protection laws, including the UK GDPR and Data Protection Act 2018.
9.2 Your data will be processed only as necessary to deliver the Services, manage your account, and comply with legal obligations. Please refer to our Privacy Policy for full details.
10. Force Majeure
10.1 The Company shall not be liable for any failure or delay in performing its obligations where caused by circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, internet failure, war, governmental restrictions, or pandemics.
11. Amendments
11.1 The Company reserves the right to amend these Terms at any time. Where significant changes are made, you will be notified by email and/or a notice on the Website.
11.2 Continued use of the Website or Services after such changes constitutes your acceptance of the updated Terms.
12. Governing Law and Jurisdiction
12.1 These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
12.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
For any queries about these Terms and Conditions, please contact:
The Northern School of Marketing Ltd
Unit 5, Harley Court, Sopwith Close
Stockton-on-Tees, TS18 3TT
Email: [Insert official contact email]
Company Number: 16519903